Effective Date: [As of the Date of Publication]
1. Introduction
At Textil para la vida, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, Facebook pages, lead generation forms, and other digital platforms.
By submitting your information, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal data:
- Full name
- Email address
- Phone number / WhatsApp contact
- Company name (if applicable)
- Country / region
- Business-related preferences (e.g., fabric interests, order quantities)
This information is collected when you:
- Fill out Facebook Lead Ads forms
- Contact us via Messenger, WhatsApp, or email
- Subscribe to our marketing content
- Request quotations or product catalogs
3. Purpose of Data Collection
We collect and use your data strictly for business and communication purposes, including:
- Responding to inquiries and providing quotations
- Sending product catalogs, updates, and promotional offers
- Understanding customer needs to improve our textile products and services
- Facilitating order processing and after-sales support
We do not sell, rent, or trade your personal data to third parties.
4. Legal Basis for Processing (Compliance)
We process your personal data based on:
- Your consent (when you voluntarily submit your information)
- Our legitimate business interest (to respond to inquiries and provide services)
For users in regions with data protection laws (such as GDPR or similar frameworks in Latin America), we ensure compliance with applicable regulations.
5. Data Sharing and Third Parties
We may share your data only when necessary with:
- Internal sales and customer service teams
- Trusted service providers (e.g., email platforms, CRM systems)
- Logistics or shipping partners (only when processing orders)
All third parties are required to maintain confidentiality and data security.
6. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers and encrypted communication
- Restricted access to authorized personnel only
- Regular monitoring to prevent unauthorized access
Your data is retained only as long as necessary for business or legal purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Opt out of marketing communications
To exercise these rights, please contact us at:
[Insert Contact Email]
8. Cookies and Tracking Technologies
Our website and Facebook tools may use cookies or tracking technologies to:
- Improve user experience
- Analyze traffic and engagement
- Optimize advertising performance
You can manage cookie preferences through your browser settings.
9. Facebook & Advertising Compliance
When you submit your information through Facebook forms:
- Your data is collected in accordance with Facebook’s advertising policies
- You explicitly agree to be contacted by Textil para la vida
- We ensure transparent use of your data for marketing and communication purposes only
10. International Data Transfers
As a global textile supplier, your data may be processed in different countries. We ensure that all transfers comply with applicable data protection laws.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Textil para la vida
Email: an*******@te******.com
WhatsApp: +86 167 2575 3981
